I’m providing top-notch support to our customers over live chat. And when I’m not charming the socks off our users, I’m busy juggling various internal responsibilities.

Delivered high-quality desktop support, resolving hardware and software issues to improve user productivity.

Travelled to Maldives, Armenia, Georgia (where I got married) and the UAE.

Specified and built servers for testing our NVME-based ML acceleration hardware. Set up developer environment, maintained office equipment, networking, sercurity etc.

I took IT duties off the DevOps engineers and form our (solo) IT department. I provided support to our employees, and looked after our infrastructure across our Cambridge and London sites.

I was the lead engineer in rolling out Windows 10 company wide, in Cambridge and also in the Shanghai site. Afterwards I transitioned to service desk per business needs, where I worked on incidents.

I joined as an apprentice and assisted the IT manager in running the department, who mentored me in all aspects.

Made sandwiches, and memories.