Work
  • Feb2023 - Present
    UpCloud
    Technical Support Specialist

    UpCloud is a Finnish high-performance cloud service provider with a focus on customer experience. I am part of the customer support team, solving a range of issues across all levels via live chat.

  • Oct2021 - Feb2023
    LV=
    Desktop Support Engineer

    LV= is a UK-based finance company known for providing a range of investment and pension products. Provided technical support, resolving software and hardware issues for internal users.

  • Nov2020 - Oct2021
    Career break
    Travelled, recharged, got married

    Travelled to Maldives, Armenia, Georgia, and the UAE.

  • Aug2019 - Oct2020
    Myrtle Software
    SysOps Engineer

    Myrtle Software specialises in FPGA solutions in tandem with bespoke software. Managed IT aspects including infrastructure, security, and internal support.

  • Feb2018 - Aug2019
    Metail
    TechOps Engineer

    Metail is a technology company offering fashion and retail tech solutions. Provided tech support internally and managed a couple of server racks, taking responsibilities from senior DevOps engineers.

  • Nov2016 - Feb2018
    ARM
    Service Desk Analyst / Desktop Support

    ARM is a global leader in semiconductor and software design. Resolved incidents and requests via tickets and phone (internal).

  • Oct2014 - Nov2016
    Hanwell Solutions (now Ellab)
    Assistant IT manager

    Hanwell offers industry-leading environmental monitoring solutions. I worked alongside the IT manager to run the IT side of the company.

  • Aug2014 - Aug2014
    Subway
    Sandwich artist

    Made sandwiches, and memories.